Cancellation 14 Business Days or More Before the Class:

If you cancel your BLS class reservation at least 14 business days before the scheduled class date, you are eligible for a partial refund. The refund amount will exclude the cost of any digital or physical materials provided for the class plus a $5 administrative fee. 

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Cancellation Between 14 and 7 Business Days Before the Class:

If you cancel your BLS class reservation between 14 and 7 business days before the scheduled class date, you have two options:

• You can receive a partial refund, with the amount deducted for any provided digital or physical materials.

• You can reschedule your class for another available date without any additional charge.

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Cancellation Within 7 Business Days Before the Class:

No refunds will be provided for cancellations made within 7 business days of the scheduled class. However, you have the option to reschedule your class for another available date within 6 months.

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No Show:

If you do not show up for the scheduled class without prior notice (a "No Show"), you will not be eligible for any refunds.

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Exceptions:

Exceptions to this policy can be granted on a case-by-case basis. If you believe your circumstances warrant special consideration, please contact us as soon as possible to discuss your situation.

 

Our goal is to accommodate our participants while also ensuring that our classes run smoothly for everyone. We appreciate your understanding of this policy, as it helps us maintain the quality of our training programs. Please feel free to reach out to us if you have any questions or need further assistance.

 

Thank you for choosing our ECC training program.